SMILIN DENTAL UPDATE REGARDING COVID-19

Update: October 20, 2020


We want to take a moment to thank you for your support in these challenging times.


It has been incredible how each of you have embraced the policies and procedures we have put in place in order to keep everyone who enters our office safe.


In particular, as we enter a period where COVID-19 cases are increasing, we are appreciative of our patients who call to cancel their appointments due to a possible exposure or while awaiting test results. Although almost all have been false alarms, we encourage this behavior.  


When is it OK to have dental treatment if you have had COVID-19:

  • At least 3 days (72 hours) have passed since recovery (resolution of fever without medications)

  • And at least 10 days have passed since symptoms first appeared


Information for your visit:

  • Wear a face mask covering your nose and mouth at all times (except when having treatment)

  • Please disinfect your hands in the reception room with alcohol gel

  • We will take your temperature with no-touch forehead thermometer

  • We will evaluate your oxygen saturation with a pulse oximeter

  • Patients rinse with a dilute anti-viral/anti-microbial solution

  • Air purification units with HEPA filtration and UVC lights are distributed throughout the office

  • After every visit, the room is fogged with HOCl - a safe and effective disinfectant


Because of the above precautions and due to our amazing patients’ cooperation, we are able to continue to provide safe and comfortable dental care throughout the pandemic.  


In these challenging times, optimal oral health is even more important. Please continue your daily home care and preventative appointments at our office. 


All of us feel privileged to care for each of you. We are all in this together and above all want everyone to be safe.


For more information about our updated office protocols as well as past updates, please visit our website at www.smilindental.com or our Facebook page at www.facebook.com/smilindental.


Dr. Milin & Dr. Bacalar

The Smilin Dental Team



Update: June 1, 2020

We are thrilled that our office is now open for routine dental care, hygiene appointments, and urgent treatment!


We have been working hard to reschedule appointments that were cancelled due to the COVID-19 office shutdown. If we have not yet contacted you and you would like to schedule your appointment, please call our office.


Infection control has always been a top priority for our practice. Below are our increased safety measures and disinfection protocols that you may notice at your next appointment:

Physical office modifications:

  • Installation of an entire office air filtration system

  • Removal of magazines, newspapers and toys, and some chairs from the reception area

  • Additional disinfection of all surfaces with hypochlorous acid (Hypochlorous acid is an EPA and FDA approved disinfectant that effectively kills bacteria and viruses, approved in food processing, and safe to ingest.)

  • Use of no-touch, infrared thermometers

  • Use of pulse oximeter units to check oxygen levels

PPE and physical distancing protocol:

  • Staff use of respirator masks (N95 or KN95)

  • Staff protection with face shields when appropriate

  • Staff will wear scrub jackets when appropriate

  • All staff members will wear masks and be screened daily

  • All patients will wear masks (except during treatment)

  • Scheduling and payment arrangements made over the phone or online if possible

Appointment and scheduling changes:

  • Staggered appointment scheduling to have only one patient at a time in the reception area

  • Additional time after every patient to thoroughly clean and disinfect the room

  • Request that each patient arrive at their scheduled appointment time (Please wait in your car and call our office line at 847-446-5868 when you arrive.)

  • Request that patients wear a mask, and bring their own protective glasses/sunglasses and headphones/music as desired

  • Ask patients to complete a pre-appointment screening questionnaire

What to expect when entering the office:

  • We will review screening questions

  • Disinfect your hands in the reception room with alcohol gel

  • Your temperature will be taken with no-touch forehead thermometer

  • Your oxygen saturation will be taken with a pulse oximeter

  • We will escort you to your treatment room with all your belongings

  • We will request that you disinfect your phone with a provided wipe

  • Rinse with a dilute anti-viral/anti-microbial solution

  • Disinfect your hands again with alcohol gel


Please know that all of these protocols have been implemented to protect you, other patients and staff. We will make the experience efficient and seamless for you, and continue to provide dental care that is both safe and comfortable.


Thank you for your understanding, support and loyalty! We look forward to seeing you again soon.


Dr. Milin (847-922-4018)

Dr. Bacalar (847-341-9266)

Smilin Dental team (847-446-5868)


Smilin Dental

Smilin Dental

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Our primary goal is to help our patients achieve a lifetime of comfort and function with their natural teeth.

Our primary goal is to help our patients achieve a lifetime of comfort and function with their natural teeth.

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411 Linden Ave. Wilmette, IL 60091

(847) 446-5868 

smilin@smilindental.com

411 Linden Ave. Wilmette, IL 60091

(847) 446-5868 

smilin@smilindental.com

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